11-14-2016 01:05 PM
In Windows 10, press the Windows key
Then go to: Settings – Devices – Mouse & touchpad – Related settings (Additional mouse options) – Settings
Then uncheck the boxes for Scrolling and for Pinch zoom
This has worked for me. However, people more expert than me can doubtless give a better solution, allowing you to keep the scrolling and pinch-zoom functions.
Perhaps one of those more expert people will post a comment.
11-14-2016 01:21 PM
In Windows 10 touch Windows key.
Go to: Settings – Devices – Mouse & touchpad – Related settings (Additional mouse options) – Settings
Then uncheck the boxes for Scrolling and Pinch zoom.
People more expert than me can doubtless give a better solution, allowing you to keep the scrolling and pinch-zoom functions.
Perhaps one of them will post advice.
12-07-2018 07:10 AM
I have Windows 10, a new HP and am using only the touchpad for mousework. Chrome is my browser. The screen will sometimes enlarge when my fingers are the the keys in normal "home row" position. The base of my hands are leaning on the touchpad, or near it (normal way); it seems I'm touching something in the lower part of the keyboard; I have a feeling it's a combo of that and the base of my right thumb area on the touchpad. I know about the magnifier; if that's getting set off, I'm not trying for that and I'm not sure at this moment how to turn magnifier on. To get out of this mode I have to sign out and back in again. I have tried lowering the percentage on Zoom but that hasn't worked (not when it's in this mode, otherwise that works fine). Well, it will change the size when I'm in this weird mode, but it doesn't completely fix it. The margins disappear as well and navigating is hard to impossible if you're filling out a form because you can't see the entire form when in this mysterious and quite irritating mode.
12-07-2018 10:09 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!