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‎12-28-2019 08:48 PM

HP Recommended
Product: HP 22cwa 21.5-In IPS LED Monit
Operating System: macOS 10.12 Sierra

My 22 inch hp monitor is telling me that it is inactive even when the hdmi cable is connected to my macbook air. I have been searching for hours for the solution but I have found nothing works.

3 people had the same question
1 REPLY 1

‎12-31-2019 03:28 PM

HP Recommended

@MaDd13,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues connecting your monitor to your Mac computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors.To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz.The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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