hp 24mx 24.5 144hz monitor green lines on screen problem

[gietros]

hi bought hp 25mx 24.5 144hz monitor, after few month of use started getting strange blue green lines on screen randomly , first i thought it was my graphics card but when i connect another computer it was showing the same result what could it be , still got warranty. thank you

[The_Fossette]

@gietros

I reviewed your post and I understand that you are facing issues with the display on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

As you have mentioned that you are facing the same issue on two different computers that confirm a hardware issue. I recommend you contact support and they will be able to assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

https://support.hp.com/in-en/document/c03467259

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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