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‎11-05-2020 11:15 AM

HP Recommended
Product: hp envy x360 convertible 15m-dr1xxx
Operating System: Microsoft Windows 10 (64-bit)

as the title asked: hp envy x360 convertible 15m-dr1xxx HDMI can it connect to a 2k or 4k monitor with HDMI to VGA?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2020 07:28 AM - edited ‎11-25-2020 07:24 AM

HP Recommended

@CCCCYL

 

Your computer should work fine with a 2k monitor without any issues. The best way to confirm that is to take it to a nearby computer store and connect a 2k monitor and check whether 2k resolution is supported on the external display.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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7 REPLIES 7

‎11-17-2020 11:21 AM

HP Recommended

@CCCCYL

 

I reviewed your post and I understand that you want to know whether you can connect a 2k or a 4k monitor to your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Yes, you can connect a 2k and 4k monitor to the computer. However, whether it can work in 4k resolutions depends on your computer hardware. If you help me with the product number of your computer I can look it up for you.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎11-17-2020 11:42 AM

HP Recommended

Hi there,

 

Thanks for your reply. The information of my laptop is listed down below:

 

system model: HP ENVY X360 convertible 15m-dr1xxx

display name: Interl(R) UHD Graphics

Device type: Full Display Device

Chip Type: Inter(R) UHD Graphics family

Operating system: Windows 10 Home 64-bit (10.0, Build 19041)

 

I have searched a lot about whether I can connect to a 2k monitor and get an actual 2k resolution. The answers varies. 

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‎11-23-2020 01:33 PM

HP Recommended

@CCCCYL

 

I will need the product number of your computer. Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Cheers!

The_Fossette
I am an HP Employee

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‎11-23-2020 01:49 PM

HP Recommended

Product number
7UU10UA#ABA

 

Serial number
8CG936395K

 

thanks!

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‎11-24-2020 07:28 AM - edited ‎11-25-2020 07:24 AM

HP Recommended

@CCCCYL

 

Your computer should work fine with a 2k monitor without any issues. The best way to confirm that is to take it to a nearby computer store and connect a 2k monitor and check whether 2k resolution is supported on the external display.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎11-24-2020 07:43 AM

HP Recommended

thanks!

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‎11-25-2020 07:25 AM

HP Recommended

@CCCCYL

 

You're welcome!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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