-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- hp pavilion x360 and my keyboard and touch pad has been disa...

Create an account on the HP Community to personalize your profile and ask a question
01-30-2019 05:24 AM
Hi I need help with my laptop for people who have this laptop
When ou flip the laptop to change it to a tablet it disables the keyboard. My laptop has seem to be locked on this setting so when I flip it back the keyboard still does not work. Even when I turn on tablet mode and turn it back off the keyboard still does not work. For ppl who have this laptop when u flip it you get a options to save on the bottom right as a pop up. Now I accidentally click on this option and since then my keyboard has stopped working and I don't know how to in do this. I have tested the keyboard and it works fine and have also done a full factory restore and still has not fixed this. I have no clue how or where this opition and. Setting I have changed is any ideas
Solved! Go to Solution.
Accepted Solutions
01-31-2019 04:22 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
I recommend you click the new "Show the desktop" area at the very far right of the taskbar (tiny semi-transparent rectangle), then click the Tablet button/icon and check whether the keyboard is working.
If you continue facing the issue, I recommend you try the below steps.
- Click or tap the Start button
- Launch the Settings app
- Click or tap on "System"
- In the left pane of the screen, scroll down to the bottom until you see "Tablet Mode"
- Verify that the toggle is set to off.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
01-31-2019 04:22 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
I recommend you click the new "Show the desktop" area at the very far right of the taskbar (tiny semi-transparent rectangle), then click the Tablet button/icon and check whether the keyboard is working.
If you continue facing the issue, I recommend you try the below steps.
- Click or tap the Start button
- Launch the Settings app
- Click or tap on "System"
- In the left pane of the screen, scroll down to the bottom until you see "Tablet Mode"
- Verify that the toggle is set to off.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
02-02-2019 06:17 AM
It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out,
I'm the Jeet_Singh & I'm at your service.
I'm glad you got this issue sorted out
Do visit our HP Forums and drop us a message anytime you need help
Thank you 😀
Jeet_Singh
I am an HP Employee