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- HP Community
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- hp spectre x360 13 touch screen very laggy when using google...

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12-26-2018 12:03 PM
Touch screen usage on google chrome is laggy and very erratic. Everything is up to date. Scrolling and touch on system apps and other windows apps works fine. Hardware acceleration turned off provides a much more usable experience but I would rather have it turned on. Stylus works fine on chrome, but using a single finger to scroll basic webpages is the problem
12-27-2018 10:22 AM
Good Day. A warm welcome to the HP community.
I reviewed the case regarding issues with the computer. I will be delighted to assist you here.
How about other browsers?
If it happens only with chrome, I would suggest you to try re-installing it.
Let me know. 🙂
Barachiel
I am an HP Employee
12-29-2018 12:33 AM
hey good day!
One finger scrolling works perfectly on other browsers. I tried reinstalling chrome but no difference in the scrolling experience.
Any other suggestions? Please let me know. Thank You!
And have you come across this same issue from other users
12-29-2018 01:46 PM
If re-installing chrome doesn't work, then we could try performing a complete recovery, but before that, Please take a back up since it would take it back to the factory settings. 🙂
Let me know. 🙂
Barachiel
I am an HP Employee