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‎01-20-2026 02:28 AM

HP Recommended

I had purchased the HP Victus 15 laptop recntly in december 2025 . Recently I reset my laptop after the reset i had installed some updates. After the installation one horizontal line and one vertical line are came. I restarted it sevaral times and there is no use.If anybody know how to fix this issue please help me

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‎01-20-2026 03:17 AM - edited ‎01-20-2026 03:17 AM

HP Recommended

Don't worry since it's under warranty. First we need to confirm its hardware related issue. Boot into bios and check if these lines appears there. If they are also in BIOS, then it's hardware fault. Use your warrenty to get it fixed. Visit nearest HP service center with your laptop and documents and they will diagnose and repair.  

 

Before visit you can also contact HP agent directly in case you have any doubt regarding service center, documents required, etc. To do this, scroll down this page, expand the 'Support' section, click 'Support,' and select "Contact an HP agent for support" on the next page. 

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