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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z8AV)
Microsoft Windows 11

After scanning the forum a bit, it seems like this is an extremely common issue with HP Envy and Victus devices, but the hinge of my laptop screen is bulging and the casing is cracking. It's extremely unfortunate since I bought this laptop only a little over a year ago for college but the warranty has since expired. The computer hasn't been dropped and it has not received any other damage aside from this known issue with the product. This is severely frustrating; the damage to the device only increases with every use, as I open and close the laptop, and I fear it may begin to damage the screen as well after enough time. My laptop is under extended warranty under hp care pack.

 
 

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2 REPLIES 2
HP Recommended

I also have the same issue, and I want to ask if you have got it fixed and if it got cover in the warranty.

HP Recommended
If anybody has resolved this issue without using glue or tape, please let us all know about the same. I am facing exact same issue after using it for 2 years. I visited service center they quoted 12k for repair. I dint repair. I am using it as it is. But I suggest not to use glue or tape cause it might harm your display.
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