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‎02-10-2025 11:32 AM

HP Recommended
Product: HP ZBook Create G7 Notebook PC

hp zbook create g7 mousepad buttons not working. 

 

HP Mouse-Touchpad check has identified a critical failure in your system that requires repair.

Failure details - Mouse-Touchpad check:
Failure ID:9TW6TS-000CH8-XD7V5F-G22V13
Test date:2025-02-09
Component tested:Mouse-Touchpad check
W11 23hz
 
Unable to download the latest drivers to make the buttons work.
Run out of options to fix this issue please provide a link to download the latest driver
Any suggestions? 
 
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