hp15 ac024tx

[Arul_rko]

Brightness buttons not working in my new laptop → hp15 ac024tx. (os- 8.1 & ×64bit). I tried installing some drives! .suggest me the correct driver or send me link or if anything I need to do. Help me!

[DavidPK]

Hi,

Try downloading and reinstalling the Intel HD Graphics software package on the following link.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71257.exe

When the reinstallation has completed, restart the notebook.

Regards,

DP-K

[Arul_rko]

Thanks for your reply. I tried those. It doesn't works . any other idea please! & sorry for delay from my side

[DavidPK]

Hi,

Did the driver install Ok or were there errors?

Do the other F key functions work as expected?

Regards,

DP-K

[Arul_rko]

There's no error. What's F key function? Can you please explain it!

[DavidPK · Accepted solution]

Hi,

I meant do the other f keys such as those for changing the volume work Ok?

In any case, try the following.

Download the Intel HD Graphics software package on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71257.exe

When done, download and reinstall the Chipset driver on the link below.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71260.exe

When the Chipset reinstallation has completed, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.

Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.

Let Windows fully load, then open your Downloads folder, right click on the Intel HD Graphics installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again.

Regards,

DP-K

[Arul_rko]

It works. Thank you so much for the help

[DavidPK]

@Arul_rko

You're more than welcome and good to hear it's Ok

All the best,

DP-K

[Arul_rko]

I recently installed Windows 8 in hp 15 ac024tx( 64bit).can I get link for graphics driver?

[Arul_rko]

I changed os from windows 8.1 to windows 7(64bit ). brightness buttons are not working. Can I get link for suitable drivers?