-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- i can't find a toggle to disable my elan touchscreen on my H...

Create an account on the HP Community to personalize your profile and ask a question
08-28-2019 08:19 AM
I have you tried many suggestions over the Internet many of them call for tabs or buttons that I don't have I have tried to uninstall the driver in and the touch pad with reboot but still no success I don't know how this is so hard to do?
08-30-2019 06:17 PM
@guy19 To confirm this isn't the touchscreen as per your title, it's the touchpad you want to disable? I'm going to assume its the touchpad because I don't think we have an Elan touchscreen, that said, here's what I suggest you do to resolve this issue once and for all:
- Press Windows Key + X to open Win + X menu and select Control Panel from the list.
- When Control Panel opens, go to Hardware and Sound section and select Mouse.
- When Mouse settings window opens, you should see ELAN or Device Settings tab. Switch to it.
- Locate Disable internal pointing device when external USB pointing device is attached option and enable it.
- Click Apply and OK to save changes.
If that doesn't work or isn't available, a registry edit should be the solution for us, I'd personally suggest a registry backup by clicking on file and export before performing the below steps, to be on a safer side:
- Open Registry Editor and go to HKEY_CURRENT_USER/Software/Elantech/Othersetting/DisableWhenDetectUSBMousekey in the left pane.
- Change the value from 0 to 1 and close Registry Editor.
- After making those changes your touchpad will now be disabled every time you connect a mouse to your laptop. As you can see, even though this option isn’t available, you can still enable it by following these steps. We have to mention that this solution applies only if you’re using ELAN touchpad.
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.