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- Notebook Video, Display and Touch
- i follow the black screen of death guide but i still have th...

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07-26-2018 03:51 PM
07-27-2018 03:44 AM
Hi
Could you please expand on the
MAKE, MODEL, OS and SKU?
1st Please try a Hard Reset
This is valid for most notebooks, and some desktops.
Press and Hold the PWR off button for 4 seconds to force a PWR off.
Unplug from the wall.
IF you see a battery compartment door, then your computer has a removable battery.
IF NOT then you do not have a removable battery.
Remove any removable battery.
Press and hold the power button for 15 seconds to complete the reset.
(Re-insert any battery you removed).
https://support.hp.com/us-en/document/c02693833
Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B).
NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
ESC and then F2 for a Diagnostic if you can.
07-27-2018 12:26 PM
07-27-2018 01:05 PM
07-28-2018 02:48 AM
Hi
Just in case...
HP Notebook System BIOS Update (AMD Processors) | F.25 Rev.A | 9.5 MB | May 18, 2018 | Download |
and if you need a W10 OS for re-installation...
ISO images of various Microsoft OS's are available.
They can be be downloaded (sometimes you need a licence key other than the HP OEM key)
and 'burnt'/expanded to a DVD/USB. They WONT contain appropriate HP software, like drivers etc.
But may enable a repair to be started.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10
For when it’s a NON MS OS (iOS/Linux/Android) to create install media.
www.microsoft.com/en-us/software-download/windows10ISO
and a HOW2 is here...
http://www.thewindowsclub.com/install-windows-10-from-usb
07-28-2018 09:58 PM
i have a pen drive with windows 10 on it and it wont boot into the usb is there maybe another issue???? plz help i think it the hard drive that is stuck on a infinite loop to not show error messages but i could be wrong