i have HP 2000 notebook pc. i cant play dvd's help please

[irishcharger23]

when i put a dvd in nothing happens. nothing pops up. im just looking at my screensaver. is there a link i can download from to play dvd's?

[DavidPK · Accepted solution]

Hi,

Hold down the Windows key and press R

Into the Run box type devmgmt.msc and hit enter.

In the Device Manager window, expand DVD/CD-ROM Drives, right click the drive and select Properties - on the General tab, is there an error code showing in the Device status box?

If there is an error, post back with the message.

If everything looks Ok in Device Manager, try installing VLC on the following link.

http://www.videolan.org/vlc/index.en_GB.html

Regards,

DP-K

[irishcharger23]

says its working properly. ill try the link you provided

[irishcharger23]

thank you vlc is working!

[DavidPK]

Hi,

You're welcome

All the best,

DP-K

[sunidayz]

I had the same issue and have the same notebook PC .  It was over a year trying to figure out how to play DVD's mainly for my granddaughter, but for me as well.  Now she can watch her "Winnie the Pooh" DVD she has been waiting to see .  I really try to avoid to get on the phone with HP Support , because you are on the phone for hours , you can't understand them and they are rude because of it.   It's like  a big waste of precious time!  But thanks  to you , David PK, I got a quick and easy solution which worked within a few minutes.  Thank you very much for your advice.  

[DavidPK]

You're more than welcome and glad it's Ok

All the best,

DP-K

[shawnta6272]

Yes it says working properly but I clicked on your link and its doing nothing.