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‎07-12-2023 07:23 AM - edited ‎07-12-2023 07:26 AM

HP Recommended
Product: HP Pavilion x360 - 15-cr0091ms

WhatsApp Image 2023-07-12 at 18.55.32.jpgWhatsApp Image 2023-07-12 at 18.55.34.jpgWhatsApp Image 2023-07-12 at 18.55.35.jpghello, 

i have been using my hp pavilion x360 for three years. mainly for light schoolwork and rarely have taken it out of my home. by the looks of it I have been taking good care of it, and never have dropped it. but one day the screen starts to bend and i have a crack in the hinge area of the laptop and the screen has been popped out of it. i request hp to look into this matter, since the warranty has expired, additionally i bought this laptop from America and am living in India. hence the service centers here are not able to look into this matter.

i would really appreciate hp since from the last years, i really had no problems with this laptop but just the screen damage that goes to the build quality.

Category:
1 REPLY 1

‎07-12-2023 09:53 PM

HP Recommended

Hi @Miraaj_Patel,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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