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‎02-28-2019 08:50 PM

HP Recommended
Product: HP Mini 210-2000
Operating System: Microsoft Windows 10 (32-bit)

HP Mini 210-2000 reformatted, reinstalled Win10, cannot reinstall Nortons. Error low resolution. Says need 1064x768. Always worked before reformat at 1064x600. What can I do? Norton could not help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2019 09:09 PM

HP Recommended

@chark2 

 

Your machine only has 25.6 cm (10.1") diagonal WSVGA LED HP BrightView Infinity Display (1024 x 600), all you can do is to install older version of Norton.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎02-28-2019 09:09 PM

HP Recommended

@chark2 

 

Your machine only has 25.6 cm (10.1") diagonal WSVGA LED HP BrightView Infinity Display (1024 x 600), all you can do is to install older version of Norton.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎03-01-2019 09:19 AM

HP Recommended

I am trying to install the same Norton version that was on this computer since January 2018 and worked fine.  Apparently Norton has changed the file I am downloading now.  They would not say if changes to theprogram I bought had been  made.

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