jittery double images on Spectre x360 screen after falling off desk

[caddmaster55]

Spectre x360  #2FW62AV   DOUBLE JITTERY IMAGES ON LCD AFTER FALLING OFF DESK

[sandytechy20]

@caddmaster55

Welcome to the HP support community.

If you haven't, please try an alternate monitor to understand if this is either a hardware or software failure, 

If the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer, 

If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS).

If the issue appears on the alternate monitor/TV as well,

Update the Bios, chipset and  the graphics drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.