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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi @5CG2363VGZ,
- Restart, then test the keys in BIOS (F10). If they work there, it's a Windows/driver problem.
- Device Manager → Keyboards → Uninstall device → restart.
- Turn off Filter Keys / Sticky Keys (Settings → Accessibility → Keyboard).
- Run HP PC Hardware Diagnostics (press F2 at boot) → Component tests → Keyboard.
Please tell us your model and what exactly happens (wrong keys, no response, repeated typing).
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