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HP Recommended
Microsoft Windows 11

"Laptop HP - 15s-eq0030nl"

la cpu del pc (ryzen 5 3500u) gira molto bassa e non suopera i 500mhz se non per mezzo secondo..

pensavo che inizialmente il problema fosse la ram, ho portato il pc a 16 gb ma il cambiamento ha riguardato solo la ram/ velocita del pc e non la cpu/gpu.

continua in sessioni di gaming a stare sempre sui 200mhz.

non presenta problemi di surriscaldamento in quanto la ventola gira al minimo e il pc con base di raffredsamnto non supera i 60 gardi.

2 REPLIES 2
HP Recommended

ho recente portato il pc in windows 11 e non vorrei che sia questa la causa ma non penso visto che la windows ha dichiarato di aver risolto tutti i probelmi con chip ryzen!!!!

HP Recommended

Hey @CARLOS012001 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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