labtop backlight will not turn on... computer still works can be connected to a separte monitor

[Ryannmp]

Hello! My computer display back light seems to be broken. My computer runs and starts just fine, but I cannot see my screen unless I hold a flashlight up to it. Or I connect my computer to a separate monitor using a HDMI cord. How can I fix this issue? what parts do I need? I am a broke college student please help!

[Echo_Lake]

@Ryannmp

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. 

• Have you updated Graphics and Chipset drivers?

Let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.
 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.