laptop black screen

[haifaaa5]

I have a HP ENVY X360 laptop, all the sudden the screen turn black, the power button still light (on),  I press and hold the power button until it turn off, then turn it back on, still black screen.  What can I do to fix this? I tried pressing the power button 

[Kumar0307]

@haifaaa5, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the computer due to a black screen. Let us try these steps:

Power reset the computer as shown in this document.

Follow the steps mentioned in this document - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot

Hope this helps! Let me know how it goes. 

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