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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- laptop doesnt accept camera

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09-10-2026 11:12 AM
Hi @hasna003
Welcome to the HP Support Community.
Thank you for posting your query.
I understand that you are experiencing an issue with the camera not functioning. Since you have already tried some troubleshooting steps but the problem persists, I kindly request you to share the product number of your device along with the details of the troubleshooting steps you have performed. This information will help me assist you further in resolving the issue.
Meanwhile I would request you to follow the link and perform the Troubleshooting.
Take care and have an amazing day!
I'm an HP Employee.
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