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SteveF54
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Solved!

monitor HP 22f turns off and on again

HP Recommended
HP 22f 22-inch Display
Microsoft Windows 11

I have connected an HP 22f monitor as a second screen to my HP Pavilion laptop.  I used this for just over 12 months and it has recently started to turn off and on again in a fairly random pattern.  I have updated graphics drivers and tried a different HDMI cable.

I have unplugged the monitor overnight from both power and laptop to no effect.  I have also carried a factory reset of the monitor.

 

Any other suggestions would be useful.

 

TIA Steve

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SteveF54
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HP Recommended

Hi Ub6424, thanks for your interest.

I tried my screen on a dusty old laptop I had and it worked fine, so I conclude the screen was ok.  I checked the Nvidia drivers which were described as up to date in Device Manager but I uploaded and installed drivers directly from Nvidia.  I found a w11 update on their site and updated the drivers.  Now screen works fine on my Hp laptop.

 

Regards, Steve

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ub6424
Level 9
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Message 2 of 4
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HP Recommended

Hello @SteveF54 

 

Sorry to hear that you are having problems ... 

 

In many cases one or more capacitors on the monitor power board "are starting" to bloat, but is "still" working.

This could explain the current problem.

 

Solution 1:

In your case: Service is required !
You should have it serviced by a professional computer (chip level) repair store.

 

Solution 2Recommendation that saves money in the long run

Bye a new monitor

 

 

Please report your results

 

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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SteveF54
Author
Level 1
4 2 1 0
Message 3 of 4
Flag Post
HP Recommended

Hi Ub6424, thanks for your interest.

I tried my screen on a dusty old laptop I had and it worked fine, so I conclude the screen was ok.  I checked the Nvidia drivers which were described as up to date in Device Manager but I uploaded and installed drivers directly from Nvidia.  I found a w11 update on their site and updated the drivers.  Now screen works fine on my Hp laptop.

 

Regards, Steve

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ub6424
Level 9
3,377 3,360 188 327
Message 4 of 4
Flag Post
HP Recommended

Hello @SteveF54 

 

It's good to hear that it's working now 😊.

 

My first guess was technical. Most users here in the community have only one computer and sometimes one monitor. Then it is difficult to test.

 

Good luck

 

best regards

1 person found this reply helpful
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