• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion 15 Notebook PC
Microsoft Windows 10 (64-bit)

Hi all,

 

I want to use an external monitor. But when I go to display settings --> Multiple displays I cannot see and dropdown to extend the display. Not sure what the issue is.

 

kamwala_1-1611167597297.png

 

1 REPLY 1
HP Recommended

@kamwala 

The issue is that Windows is not "seeing" the second display.  To test that, you click the Detect button that you see on the settings page.  If that does not produce the second screen, then sorry, there is nothing you can do to use it, as Windows simply does not detect it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.