my Background image is completely blank/black and my apps aren't working, even my start/task bar.

[Dagza]

The problem starting a day before, i was browsing with my pc notebook. But when i was done the system was slowing down. The task bar wasn't working and the start bar wasn't working either. Even my windows key button wasn't working, so i could not shutdown my pc. So i decided to use the power button to shut it down.

[KrazyToad]

@Dagza

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and would like to help

Is the Notebook powering back up and booting to Windows now or are you facing the same issue?

Meantime I suggest you run a Hard drive test to confirm the Hardware Functionality

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive

Let me know how it goes

Thank you 😊

[Dagza]

Thanks but i decided to follow a post i saw online. After switching off the system, i removed the battery and push down the power button for atleast fifteen seconds to completely drain the residue power. I then reinserted the battery and turn on the system. it showed a blank screen right after the hp logo, and it remained like that for a while. After which i got frustrated and decided to remove the battery again just to turn the system off and went to bed.

  The next morning I turn on the system  and it was functioning alright, although i had to restart it once cause the task started to malfunction again a little, but generally my system was performing well again. Do you think this was my doing, cause i am really worried, its actually a new system and i wouldn't want this happening again. A similiar incident  has happened in the past though but it wasn't this severe 

[KrazyToad · Accepted solution]

@Dagza

Thanks for keeping me posted

Doing a power drain fixes many computer issues that are caused by static charge building up in the computer

Please refer to this Link: https://support.hp.com/in-en/document/c01684768

I suggest you keep your Notebook updated.

You can download and run the HPSA from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

6. Also ensure Windows is up to date

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.