my camera cant turn on

[elmar23]

My laptop's camera can't turn on. I turned off and on my camera by the settings and i tried the trick that you push the buttons FN + f (1, 2, 3, 4 etc) but nothing helped. 

[Pallipurath]

Hi @elmar23,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear that you are not able to turn On. I would request you to please follow the below steps in order to get it fixed.
 

Check Privacy Settings:

• Go to Settings > Privacy & Security > Camera.
• Ensure that camera access is allowed for the apps you want to use.

Update the Camera Driver:

• Right-click on the Start button and select Device Manager.
• Expand the Cameras section, right-click on your camera, and select Update driver.
• Choose Search automatically for updated driver software.

Reinstall the Camera Driver:

• In Device Manager, right-click on the camera and select Uninstall device.
• Restart your laptop; Windows will reinstall the driver automatically.

Check the Camera App:

• Open the Camera app in Windows to see if it opens without errors.

Physical Switch or Cover:

• Check if your laptop has a physical switch or cover for the webcam. Some models use hardware switches for privacy.

Windows Update:

• Ensure your system is updated by going to Settings > Update & Security > Windows Update.

Scan for Hardware Changes:

• In Device Manager, click Action > Scan for hardware changes.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

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Regards

Pallipurath.