my display is dim

[bigdawg13]

My display is dimming. I have replaced the monitor and inverter. The display is bright at first, then starts dimming. Am I missing something and If so, I need help

[Riddle_Decipher · Accepted solution]

@bigdawg13

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I understand your display is dim,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you adjusted the display brightness using the function keys?

Did you check if the brightness is dim on an alternate/external monitor?

While you respond to that, here's what I recommend you to do:

View this video on YouTube.

Step 1: Adjust the display brightness using the function keys

Use the function keys to adjust the brightness of the display. Follow the steps below to adjust the brightness of the screen.

   NOTE:

The brightness function key numbers (f9 or f10) might vary depending on the notebook model. However, the icons on the keys should be similar.

On some notebook models you can adjust the brightness without pressing the function (fn) key. For instance, on certain notebook models, press f2 or f3 to control the brightness.

   NOTE:

If you restart the computer after adjusting the display brightness, the brightness level might return to the default setting based on the power source (battery or AC). This is not an error; the notebook is functioning as designed. Use the function keys to change the brightness back to the desired setting, or change the default settings in Control Panel.

• To make the display brighter, hold the fn key on the keyboard and press the f10 key  repeatedly, or this key .

  Or

• To make the display dimmer, hold the fn key on the keyboard and press the f9 key  repeatedly, or this key .

If the display is still dim, proceed to the next step.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

[bigdawg13]

Thank you for responding to my post. Yes, I have did all you have sugeested but I'm still have the dimming problem

[Riddle_Decipher]

@bigdawg13

Thank you for responding,

It's great to have you back 😉

That said, since the issue persists though all the suggested steps are done,

I recommend you check with the alternate monitor as advised before and if the issue persists on the other monitor as well, I recommend you to perform a push button reset followed by factory reset via the HP Recovery Manager: Click here for details.

However, if the issue doesn't occur on the alternate/external monitor but still happens within the laptop, simply Contact HP to have the device repaired:

HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!