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‎07-01-2024 01:23 AM

HP Recommended

the camera of the HP Envy x360laptop can not work so how can it be fixed please help me

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1 REPLY 1

‎07-01-2024 01:27 AM

HP Recommended

Did you try rolling back the camera driver?

It could be the camera driver or the USB driver if the camera is connected to the USB. Many internal cameras are connected to the USB.

In the pictures below you would select the camera driver and then look for 'rollback'


BeemerBiker_0-1719818730038.png

 



If you cannot rollback the driver then try to find the best one or let windows try. One way is to just uninstall the camera and reboot as described in this official HP document..

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