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Message 1 of 3
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my hp n270h monitor suddenly gave display issues with bright spot within warranty period.

HP Recommended
Hp N270h
Microsoft Windows 7 (64-bit)

Before the day I was watching movie without any display issues from my monitor hp n270h. But on the next day when I switched on my desktop pc, the monitor gave display issues. Bright white spot appeared automatically to the left side of my hp n270h monitor. I called the customer support and lodged a complaint as the monitor was under warranty. They replied me that it was not coming under their pixel policy as per information received from their technical expert. Before hand I was using a samsung s20B300B monitor without any issues for more than 8 years. As I was interested to buy a large display I preferred HP monitor. But  within warranty it started giving issues without any guarantee that the bright spot appeared may not expand/grow/enlarge later on. I asked the customer support, as the problem appeared in warranty time, if the same defect will get worse after the said period then what will be the solution.  will  hp support me? he replied me to lock another complaint. Shall I go on locking complaints or hp will assist me in solving the problem. As I trust the brand and hope hp will do needful action to come out from this issue.

thanking you...

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HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@LaluKumar

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

I will escalate your case to HP's Regional Escalation Team

 

Please check your Inbox

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Message 3 of 3
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HP Recommended

Sir this is my first product from Hp and its expensive for my part too. In my first product I got troubles and seek support from the manufacturer. What could be best please help me in this regard to move out from the annoying problem.

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