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- Notebook Video, Display and Touch
- my laptop display flickering

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02-16-2024 10:00 AM - edited 02-16-2024 10:02 AM
Hi @CND3302SFQ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your Victus By HP gaming laptop's display is flickering, it could be due to various reasons. Here are some troubleshooting steps you can try to resolve the issue:
Please try the following Troubleshoots steps.
1. Turn off the Unit.
2. Disconnect the AC adapter.
3. Remove any discs from the disc drive.
4. Remove memory cards from the card reader slot.
5. Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
6. Disconnect the AC adapter press and hold the power button for approximately 15 seconds.
7. Reconnect the AC adapter, and then turn on the computer.
Step 2
Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit
Step3
The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, Continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice and then you may get a Pop-Up CMOS Check and it will restart the unit
Even if you don't get a Pop-up restart the unit manually after 3 attempts.
To assist better:
- Was there any recent update on the PC?
- Are all the drivers on HP Support Assistant up to date?
- If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)
While you respond to that please try the below steps:
- Update Graphics Drivers: Outdated or corrupt graphics drivers can cause display issues. Try updating your graphics drivers to the latest version available from the HP website Software and Drivers for Victus Gaming Laptop 16-s0010ca (7X7B2UA)
- Adjust Display Settings: Sometimes, incorrect display settings can cause flickering. Try adjusting the screen resolution, refresh rate, and other display settings to see if it resolves the issue.
- Check for Windows Updates: Make sure your operating system is up to date. Windows updates often include bug fixes and patches that can address display issues.
- Run Display Troubleshooter: Windows has a built-in display troubleshooter that can help identify and fix common display problems. You can access it by going to Settings > System > Troubleshoot > Other troubleshooters > Display.
- Inspect Hardware Connections: Ensure that the display cable (if applicable) is securely connected to both your laptop and external display (if you're using one). Loose or damaged cables can cause flickering.
- Disable Adaptive Brightness: Windows includes a feature called adaptive brightness that automatically adjusts the screen brightness based on ambient light conditions. This feature can sometimes cause flickering issues. You can disable it by going to Settings > System > Display > Change brightness > Disable "Change brightness automatically when lighting changes".
- Check for Malware: Sometimes, malware or viruses can cause unusual behavior on your computer, including display issues. Run a full system scan using a reputable antivirus program to check for any malicious software.
- Update the BIOS & Video card drivers:
Here's the link to download and install the above updates: Click here
Refer to this document: HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10)
I hope this helps Keep me posted.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.