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HP Notebook 15-dy1074nr

my laptop is automatic shutdown its turn on my laptop and put the password ender button select and s

1 REPLY 1
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Hi @Rubansasi,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Could you elaborate more on the issue?

What happens after you enter the password?

Does it shut down immediately?

Is the battery charged or tried with the adaptor?

 

Meanwhile, try the following below. 

 

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then follow by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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