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HP DeskJet Ink Advantage 3788 All-in-One Printer

on device manager my printer driver is missing

1 REPLY 1
HP Recommended

Hi @sefikarniely,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your laptop is not printing with your HP DeskJet Ink Advantage 3788 All-In-One Printer and you notice that the printer driver is missing from the Device Manager, you'll need to reinstall the printer driver. 

 

Here's a step-by-step guide to help you do that:

 

Download the Latest Driver: Visit the official HP website or use the installation CD that came with your printer to download the latest driver for your printer model. Make sure to download the driver that corresponds to your laptop's operating system (e.g., Windows 10, macOS).

Install the Driver: Once you have downloaded the driver, run the installer program. Follow the on-screen instructions to complete the installation process. This will usually involve clicking "Next" or "Install" several times.

Connect the Printer: Ensure that your printer is connected to your laptop properly. If you're using a USB connection, plug the USB cable into an available USB port on your laptop. If you're using a wireless connection, make sure your printer is connected to the same Wi-Fi network as your laptop.

Add the Printer: After installing the driver, your laptop should automatically detect the printer. If not, you may need to manually add the printer. To do this:

  • For Windows: Go to "Settings" > "Devices" > "Printers & scanners." Click on "Add a printer or scanner" and follow the on-screen instructions to locate and add your printer.
  • For macOS: Go to "System Preferences" > "Printers & Scanners." Click the "+" button to add a printer. Your printer should appear in the list of available printers; select it and follow any additional instructions to complete the setup.

Test the Printer: Once the printer is successfully added, try printing a test page to ensure that it's working correctly.

Update the Driver (Optional): It's a good idea to periodically check for driver updates to ensure that your printer continues to work optimally. You can usually do this through the printer settings or by visiting the HP website.  Software and Drivers for HP DeskJet Ink Advantage 3788 All-in-One Printer Select the Operating system

 

Refer to this document: HP DeskJet Ink Advantage 3788 All-in-One Printer

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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