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‎07-09-2026 01:26 PM

HP Recommended
Operating System: Microsoft Windows 11

HP victus 15

Category:
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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2026 03:38 AM

HP Recommended

Hi @m0narch07,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP Victus laptop has a horizontal line on the display.

Kindly share an image of the display in a private message.
 

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: Click here.


Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

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2 REPLIES 2

‎07-11-2026 03:38 AM

HP Recommended

Hi @m0narch07,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP Victus laptop has a horizontal line on the display.

Kindly share an image of the display in a private message.
 

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: Click here.


Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No

‎07-17-2026 02:51 AM

HP Recommended

HI @m0narch07,

Thank you for the details.

We have sent you a private message with all details.

The service will be raised, and the team will connect with you soon.
 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
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