• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-05-2021 03:33 AM - last edited on ‎08-05-2021 11:42 AM by Retired

HP Recommended
Product: HP14
Operating System: Microsoft Windows 10 (64-bit)

So i was playing a game when my keyboard and touchpad randomly started bugging. i managed to get the keyboard working again by uninstalling and reinstalling the drivers but when I tried to do that for this elan touchpad nothing happened and tried everything to get it working but had no success. When I go into device manager it only appears when I click on show hidded devices and then says on the details tab that is its code 24 and the driver is not installed or something. I really have no idea on what's gone on. 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.