-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- my webcam doesn't work

Create an account on the HP Community to personalize your profile and ask a question
03-30-2020 07:33 AM
Hello everybody!
first of all sorry for my english because I'm beginner.....ok, my problem is that my webcam doesn't woek more...unfortunately I deleted the cyberlink youcam 3...how can I to fix this problem for come back to see with my webcam?
thanks for your future answers
04-01-2020 06:41 PM
@Lele5 Don't worry about the English, no one is perfect! 😉
That said, here's what should help with the webcam:
Depending on the webcam software that came with your computer, you might be able to download the software from the Microsoft Store, HP, or the manufacturer's website.
NOTE:If the operating system on your computer was upgraded, these steps do not work. Instead, go directly to the HP Customer Support - Software and Driver Downloads webpage or the software manufacturer’s website.
-
Check the Microsoft Store. Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app.
-
Go to the HP Customer Support - Software and Driver Downloads page. If a Let's identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit. From the list of available software and driver categories, find the software you are looking for, click the category name, and then click Download.
-
Go to the software manufacturer's website.
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.