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HP Recommended
Pavilion g7_1150us Notebook PC
Microsoft Windows 10 (64-bit)

Trying to run Sketchup, get error message from sketchup that graphics card supports OpenGL version 2.1 and Sketchup requires version 3.0 or greater to run. They suggested updating graphics card driver to correct. not sure how or where to get driver and which driver to use. Current driver is 8.15.10.2900 as identified by Intel system Identification, for "Intel (R) HD Graphics" card, no number or model shown.

4 REPLIES 4
HP Recommended

Hi,

 

Your machine uses i3-370M processor

 

   http://support.hp.com/au-en/document/c02845373

 

with Intel HD Graphics. The machine is old, please try

 

     http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=wk_151444_1&swEnvOid=4192

 

or

 

   https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-6...

 

Regards.

BH
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HP Recommended

hello, inquisitive you

if you have downloaded sketchup 2017 and are receiving the ``require openGL 3.0 or greater`` message when you run it, download sketchup 2016 pro (no need to uninstall 2017) or the cloud version (https://www.sketchup.com/products/my-sketchup if you trust the cloud). Both are availble from the guys at trimble and usually solve this problem on old hardware.

best regards

HP Recommended

am trying to install it i cant hava access please i need help

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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