new screen for hp x360 14-da0012dx

[sgarturo]

Hi.  I am looking for a replacement screen for my x360 14-da0012dx Chromebook. The screen is cracked, and the touchscreen interface now does not work.

Can you help me understand my options?  I would like to purchase the part itself and install it myself.  I am also open to bringing it to a place to be fixed.  In the latter case, I am not sure where to bring it.

Thanks for your help.

[praveen196]

@sgarturo Welcome to HP Community!

I understand that the laptop screen is got cracked, looking for the new part.

Do not worry. I will help you in this regard.

There is no separate part for the screen. You have to order display assembly. Please see the manual 

Display assembly L36904-001

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

Or alternatively, Contact HP for setting up an order/service via phone support   

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