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HP Recommended
pavillion 15-cx0599sa
Microsoft Windows 10 (64-bit)

I just bought a hp pavillion 15-cx0599sa and there is no backlight on the spacebar. The other keys do have a nacklight and i know this is done by design on some laptops but I'd like to make sure this is the case for mine specifically. Is this the case for my model or should i send it back

 

Thank you

1 REPLY 1
HP Recommended

@Whaa,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post you need information and assistance related to no backlight on the spacebar on your new HP notebook. Don't worry we'll work together to help you find a solution.

 

I did go through the Product specifications and found that your PC was shipped with Full-size island-style backlit keyboard with numeric keypad keyboard.

 

If you're looking why there is no light on the back of the spacebar, that's normal. There is nothing wrong with the laptop it's designed in such a way.

 

While it may look a bit inconsistent or strange in the dark, I honestly wouldn't find much use for a backlit spacebar considering that it's easily the biggest key on any conventional keyboard.

 

To adjust the brightness of the backlight, press the key with the backlight icon  two or three times in a row. The keyboard backlight dims and brightens. It might be necessary to press the fn (function) key at the same time to activate the backlight key.

 

For more details on how to use the backlight feature, please go through this support document for - HP Notebook PCs - Turning a Backlit Keyboard On or Off

 

I hope I have answered all your questions. Let me know if you need any further assistance. I'll be more than happy to help you.

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my public post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.