no cursor after entering my code at the windows start screen

[bbspectreuser]

My spectre laptop isn't showing a cursor when I use the touchpad.   The touchscreen works fine.

[The_Fossette]

@bbspectreuser,

Welcome to the HP Support Community!

I reviewed your post and I understand that the mouse cursor is disappearing on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

Use Windows Function Keys to Get the Disappearing Cursor Back in Windows 10
The installation of Windows 10 may disable the function of your mouse cursor, causing the mouse pointer missing on Windows 10. If that’s the case, it could be possibly resolved by pressing the Windows function keys on your keyboard.

If you continue facing the issue, then there could be some errors with your mouse driver in Windows 10. I suggest you uninstall the mouse driver from device manager and then restart the computer and check if it helps.

Here is how it is done.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!