problem with connecting laptop to screen

[MOHAKA]

hello everyone

i am trying to connect my laptop to an external screen with Dvi input but its not working 

the cpu  intel ci 5 8th generation 

the gpu intel uhd Graphics 620

[banhien]

@MOHAKA 

Your machine has following ports

Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust panel resolution to fit embedded panel and external monitor connected)

• HDMI v1.4 supporting: up to 1920 × 1080 @ 60Hz
• USB 2.0 port (right side)
• (2) USB 3.1 Gen 1 Type-A ports (left side)
• RJ-45/Ethernet
• Audio-out (headphone)/audio-in (microphone) combo jack
• AC Smart Pin adapter plug

A standard HDMI to DVI cable should work. Please check your cable.

Regards.

[MOHAKA]

thank you for your replay 

i haver  checked the cable and the screen and thy are ok 

the problem is in the software . I can not access the advance setting in the bios 

i should chenge some thing with the graphics setting .....

what do you thing 

[banhien]

@MOHAKA 

Did you upgrade/downgrade your machine ? With a right cable, it should be Plug-and-Play.

Regards.

[MOHAKA]

hello 

the Gpu is uptodate und everything works good 

the problem is (from hdmi to dvi ) in this case the Gpu dosnt work 

in the Bios there is not advance setting 

i am asking how to get the advance setting 

Regards

[banhien]

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@MOHAKA wrote:

... the problem is (from hdmi to dvi ) in this case the Gpu dosnt work 

---

@MOHAKA 

Have you tried a different cable or different monitor ? HDMI-DVI should be very direct from digital - digital. Why you need to access to BIOS ?

Regards.

[MOHAKA]

hello 

the screen and the cable are ok . I have checked them with another laptop .

also my laptop works ok with (hdmi-hdmi )cabel I dont know where is the Problem .

Regards