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‎07-06-2024 05:01 AM

HP Recommended
Product: OMEN by HP 15-dc1024na
Operating System: Microsoft Windows 11

I am using an HP Omen laptop, and when my mouse is disconnected, the touchpad moves the cursor perfectly without any lag or stutter. However, when I connect the mouse, it becomes erratic, moving sluggishly and getting stuck. I have ensured that all drivers and software are up-to-date. How can this issue be resolved?

 

1 REPLY 1

‎07-06-2024 05:57 AM

HP Recommended

Hello bogdan5CD01152G, go to start, Settings, Devices, then mouse, click on Additional mouse options, you will see a screen to configure the mouse, you can configure it as you want.

Greetings.

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