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HP Recommended
HP Pavilion g4-1387la
Microsoft Windows 10 (64-bit)

hola!

tengo un problema y es que mi pc tiene 2 tarjetas graficas, una integrada que es la intel HD 3000, y otra externa que es la AMD Radeon HD 7400m series, el punto es que quiero deshabilitar la de intel sin echar a perder mi pc, he intentado lo siguiente.

 

deshabiltar la grafica integrada intel desde el administrador de  dispositivos, pero la de AMD se bloquea y no me deja acceder al panel de funciones, luego salta un mensaje de error diciendo que no hay software de AMD instalado, falso ya que yo actualize mis controladores.

intente deshabilitarla desde la bios pero no encontre ningun opcion

 

iba a desinstalar directamente el controlador de intel pero me dio miedo, ¿es seguro?

 

ayuda por favor!!!

1 REPLY 1
HP Recommended

@Johan_Piña

 

Thank you for visiting our English HP Support Community.

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Community in Spanish and post your question there so you can get support in Spanish.

 

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