• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎04-08-2025 08:07 PM

HP Recommended
Product: hp notebook

Hello, I want to share how I fixed the touch screen issue on my laptop.

First, I checked if the touch screen was damaged. I downloaded the Ubuntu operating system to test if it worked there, and since the touch screen worked correctly on that OS, I decided to do the following:
I installed Windows 8.1 on my laptop since that was the version I had previously, and everything worked fine. I was surprised that the touch screen worked, but some applications and games didn't work on that version of Windows. I resigned myself to switching back to Windows 10, but I did it using the upgrade tool provided by Microsoft. By some magic, the touch screen started working again, and everything has been fine ever since.
I did this after trying everything suggested on forums and YouTube videos. I hope this helps.

Tags (1)
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.