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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-28-2016 11:52 AM

HP Recommended
Product: HP Spectre x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased an HP Spectre 360. When I am browsing the web and I attempt to scroll with my finger, I get a lot of random zooming in and out. I have made sure the screen is completely clean and I am only using one finger. I also had some ghost touches (the computer behaved as if it was being touched in one spot over and over but was not being touched at all) on the touchscreen the other day. I was unable to do anything on the computer at all until I shut it down. I only had that problem the one time but I would have to return the computer if that is something that would persist.

 

I still have problems with the touchscreen though. It selects things when I put my finger on it to scroll as well as the zooming issue I already mentioned. Is there a setting for this I am missing or am I doing something wrong? I really don't want to return the computer as I otherwise enjoy it very much but I need to be able to do my work without interruptions to my flow. Please contact me with some help. Thanks.

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