screen brightness washed out when unplugged

[amelielfrench]

The brightness of my screen is fine when the charger is plugged in, it's on full brightness and appears normally. However, when I unplug my charger the brightness changes and becomes washed out/over exposed even though the brightness is still at the same level as when plugged in. 

[Dvortex]

Hello, @amelielfrench - Hope you are well 🙂

Thank you for joining the HP Forums! I read your post about the PC brightness issue that you are facing. I am happy to look into this issue for you!

It is actually common that the screen brightness will be reduced when you unplug the power cable from the notebook. This feature is in place to provide better battery life for your notebook.

Let’s try and restore the “Power options” if you need to change the power plan. Follow the steps below:

• Go to “Control panel” – Change the “View by” (top right corner) to “Small icons”.
• Select “”Power options”.
• Make sure the power plan selected is “Balanced (recommended)” – Select “Change plan settings”.
• Now make sure the screen brightness is selected at the appropriate level and save the settings.

I will watch for your reply. Good luck!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[viswakmr]

Hi,

Tried your instructions but the problem remains the same

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you