screen dim when connect charger

[ToraRDy]

my laptop screen gets ultra dimmed when i connect my charger so much that i cant see anything and have to use a flash or hdmi

[Kuroi_Kenshi]

Hi @ToraRDy,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the screen dimming issue on your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Power Settings:

• Windows Power Options:
  • Right-click the battery icon in the taskbar and select Power Options.
  • Click on Change plan settings next to your active power plan.
  • Click Change advanced power settings.
  • Expand the Display section and then Dim display after. Ensure the settings are appropriate for both On battery and Plugged in.

Adjust Brightness Settings:

• Windows Settings:
  • Press Windows key + I to open Settings.
  • Go to System > Display.
  • Ensure the brightness slider is appropriately set.

Update Graphics Drivers:

• Using HP Support Assistant:
  • Download and install HP Support Assistant from HP Support.
  • Open the HP Support Assistant and check for updates.
• Manual Update:
  • Visit the HP Support website and enter your model number (16-xf0000).
  • Download and install the latest graphics drivers available for your model.

Check BIOS Settings:

• Accessing BIOS:
  • Restart your laptop and press ESC repeatedly to enter the Startup Menu.
  • Press F10 to enter BIOS Setup.
  • Check for any power management settings related to brightness or display.

BIOS Update:

• Updating BIOS:
  • Visit the HP Support website: HP Support.
  • Enter your model number and look for the latest BIOS update.
  • Download and apply the update following the provided instructions.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,