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‎09-15-2022 04:32 PM - edited ‎09-15-2022 04:56 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f0000 (39H22AV)
Operating System: Microsoft Windows 11

Good afternoon
I bought this notebook in March and since then it started with the screen flickering being very subtle at first...but from May onwards this is happening as per the video.
my drivers are up to date and i don't know what to do...it happens more often when i'm not connected with the cable.
I'm feeling that sooner or later it's going to go out for good.
Please help me.

https://youtube.com/shorts/BKzV8-JkiAE?feature=share 

Category:
1 REPLY 1

‎09-15-2022 11:08 PM

HP Recommended

Hello @Lucas2781 

Sorry to hear that you are having problems ... I would like to help you.

 

This is definitely a warranty case

--->>> Contact HP Support for service repair !

 

Recommendation and solution

 

In your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges should be renewed
- [Always recommended] The function of the fan(s) must be checked

- The internal display cable that goes from motherboard to screen has to be checked or replaced

- The screen has to checked or replaced

 

Good luck

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