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15-cs1000TX
Microsoft Windows 10 (64-bit)

Hi,

i have purchased a new laptop 15-cs1000TX  and while i was working on it i observed after one or two hours later screen started flickering i restarted the system and issue was gone but it keeps repeating  till i restart the system.

please suggest the solution 

Although i updated the display drivers .

1 REPLY 1
HP Recommended

Hi @15-cs1000TX

 

Welcome to the HP Support Community. 

 

Try these steps to re-install the display driver - 


1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

 

Also, try updating the computer using these steps -

 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Download and install the BIOS update from this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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