screen keyboard

[nataliayx]

Hello, 

I recently bought new laptop, HP 15s  eq2904nw, windows 11 and by reading the tutorial I discovered that there are functions where i could use my laptop's screen to write something or just move to another file etc  but i cannot find any way to set it up. I'm not sure if my device has this option to use the screen because i can't find anything in the settings, even tho i have allowed to use my screen keyboard and it's on but when i open it I just can't use it and have to write on my regular keyboard anyway, so maybe do you know if that laptop has touch mode and how i could set it up? 

[Dilip_18]

Hi@nataliayx,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing onscreen keyboard issues with the HP 15.6 Inch Laptop PC and want to know this model is a touchscreen.   

I have a few recommendations 

• Right-click the Windows icon, then open System. See the description under System > Pen and Touch: No Pen or Touch Input is available for this Display means the LCD is not touch screen. Full Windows Touch Support with 10 Touch Points means the LCD is touch screen.
• In Windows, search for and open View pen and touch info. If the Pen and touch section reads No pen or touch input is available for this display , the computer does not have a touch screen. 
• Update your Notebook computer to latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Click on this link for HP Laptop Product Specifications https://support.hp.com/in-en/document/c07779759

How to Turn On the Touchscreen in Windows.

1. Select the search box on your taskbar.
2. Type Device Manager.
3. Select Device Manager.
4. Select the arrow next to Human Interface Devices.
5. Select HID-compliant touch screen.
6. Select Action at the top of the window.
7. Select Enable Device.
8. Verify that your touchscreen works.

Hope this helps! Keep me posted. 

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