screen pink/purple display

[wakiesir]

like was updating windows 10 then suddenly display changed to pink or purple and when switching in on it shows some lights like white, i try changing hard drive but still showing

[Garp_senchau]

@wakiesir, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Have you tried to go to the BIOS and check if the issue persists there?

Shut down the unit, then switch on the unit > Continue to press the esc key and check if the issue persists.

Check if the issue persists on the external monitor by connecting the unit to it.

Also, I suggest you use this guide for further troubleshooting: HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10) | undefined

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,