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‎03-12-2021 12:14 AM

HP Recommended
Product: omen 15t-dc100
Operating System: Microsoft Windows 10 (64-bit)

When I turn on my laptop today, the upper screen suddenly appeared blurry or the text is somewhat smeared.  I tried to go to windows update, tried to reboot or restart the laptop, installed the latest graphics driver and also the bios update. But the results are still the same. 

May I ask for your assistance on how to fix this problem?  Below is the picture of my screen.

159548042_2407451692712364_1705062876755143797_n.jpg

1 REPLY 1

‎03-15-2021 05:49 PM

HP Recommended

Hi@ipochu, Welcome to HP Community!

 

I understand that notebook has issue a windows update now happening 

 

Please click on restart now . If the issue still persists

 

You can try updating the drivers on your PC using an HP support assistant.

 

Refer to this article to know more information about using HP support assistants.

 

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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